Traditionally, hotels received bookings from corporate and wholesale clients through largely manual channels such as phone, fax, or email. In addition to being labour intensive and error-prone, customers had to wait to receive confirmation of their bookings. Red Planet’s Corporate and Wholesale Portal provides our clients with direct and real-time access to our global inventory of rooms, 24 hours a day, 7 days a week. Bookings, amendments, and cancellations are all handled online with immediate confirmation, pain- and hassle-free.
Growing any company is difficult without knowing how the company is performing. Accurate and actionable operational data has been the foundation of Red Planet’s growth over the years. Every morning, hundreds of reports are automatically generated and distributed to team members at the property, country, and portfolio level enabling insightful and timely data-driven decisions that have allowed Red Planet to become one of the most successful value hospitality chains in Asia.
From the moment a guest books a stay with us till the day they leave, Red Planet’s leading-edge In-Stay Mode transforms our mobile app from a booking channel into a tool allowing guests to make the most of their stay with us. Guests can use the In-Stay Mode to get directions to the hotel, chat with the front desk, look up local attractions, restaurants and nightlife, and even use their smartphone as an in-house phone.
Red Planet’s unique implementation of its intelligent Revenue Management System, IQRates, allows us to respond to market demand as it happens. Completely cloud-based and connected directly to our Property Management System, IQRates analyses demand and automatically updates rates across all our channels every fifteen minutes.