It is critical, especially for a new brand like ours, to know what is being said about our hotels on any site producing user generated content.
Revinate monitors millions of content sources for any mentioned topic related to our hotels, our services, and also our competitors.
By monitoring every mention, whether on online travel agencies, social media, or blogs, we can better understand our guests' and prospective guests' sentiments wherever they post online.
Understanding our guests’ experiences is important for improving our products and services. We use Revinate to reflect on our guests' feedback, implement improvements, and turn guests into brand advocates to drive exposure and new bookings.